Contact Lenses Express
phone

0800 037 4000

Express Re-Order
phone

0800 037 4000

Contact Lenses Express

Shipping Information

Contact Lenses Express offers you quick and secure shipping of the products you order.Our product pages will display the typical dispatch timesfor every product. Most orders placed before 3pm can be dispatched the same day.

Please find below the detailed information regarding shipping of contact lenses and eye care products from Contact Lenses Express.

Delivery Options Price Delivery Timings
Standard Delivery £2.95 2-5 Working Days
Express Delivery £6.50 1-2 Working Days
Royal Mail Special Delivery by 1pm £7.50 Next Working Day (Signature Required)
(Not applicable for orders placed on Sat or Sun)
International Delivery (Outside U.K) £9.50 7-15 Working Days

 

As soon as the monetary transaction between you and us is complete, we start processing the goods ordered by you for shipping. After we have dispatched the order, we will be sending you a dispatch confirmation email. We suggest you keep this for your records.

In rare cases, if the product/products ordered by you is/are not available temporarily with us, we will let you know via email or telephone.

Please note that we are not responsible for any incorrect order placed by you or any delay from the courier service. To track your shipping, you can take the tracking number provided by us in the dispatch email and interact directly with the courier service.

In case, the goods received by you need to be returned or replaced, you need to bear the shipping costs yourself. Please return the goods to the returns address mentioned onyour invoice. It is also detailed below.

Contact Lenses Express
PO Box 1061
Harrow
Middx HA3 3HX

The cancellation of the order is only possible on the same day of placing the order.

We regret that we will not be able to cancel the order once the shipment has been processed for delivery. Please refer to our Refunds page for further clarifications on the refund policies.

Contact our customer service team on 0800 037 4000 or email us at cs@cleuk.com in case you have any more queries or questions.

Christmas 2019 last recommended order dates for delivery by Xmas *

* Subject to lenses being in stock.

UK Order By

1st Class and 1st Class Signed For

Friday 17th December 2019

Special Delivery Guaranteed (subject to stock availability)

Monday 23rd December 2019

 

International Tracked and Signature services Order By

Africa, Asia, Caribbean, Central and South America, Far and Middle East Cyprus, Malta

Friday 6th December 2019

Eastern Europe (except Czech Republic, Poland and Slovakia) Australia, Greece, New Zealand And Turkey

Monday 9th December 2019

Canada, Czech Republic, Finland, Italy, Poland, Sweden, USA

Thursday 12th December 2019

Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland Belgium, France, Ireland, Luxembourg

Monday 16th December 2019


Our team will of be working hard to get all in stock orders shipped the day they are placed, however all orders placed after 4pm GMT may not leave until the next working day. All in stock orders placed over a weekend will not be shipped until the next working day.

 

Scheduled Delivery times are subject to stock availability. Certain special order lenses may take longer to arrive. Contact us for estimated ship dates.

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All Rights Reserved.