Contact Lenses Express Reviews and Testimonials
Excellent that my details were still on file after a couple of years. I believe part of customer service is familiarity. Very professional that my previous orders were on file because I would not have remembered my prescription
I have dealt with your customer service and I thought they were 10/10
Simon understands the need for speed. i did try a number of sites and Simon responded almost immediately and it was not a redirestion to a website. One other site took a week to respond!!! What do they expect especially since all they did was refer me to a website. I had specific questions and I wanted answers quite quickly and Simon ably answered them but also in a non-condescending manner and he did show he understood where I was coming from with my questions.He was on the same wavelength very quickly and that is what people want. Thanks, Roger
Keep doing what you're doing!
Really happy with this service. Have used it for a few years now and never felt the need to search elsewhere.
Emailed twice with queries previously and always had a quick, reassuring response - also saves me over £30 a month compared to Specsavers
Always so convenient to order and quick to deliver, with that little extra from the offers making it even better. Thank you!
Very satisfied. So much so, that I don't look elsewhere. Thanks.
I have used contactlens express for a number of years & due to their commitment to customer satisfaction I will continue to use them in the future. Cheers !!!
My order took longer than usual,you're normally super speedy, and it would have been nice to get an email explaining my lenses were temporarily out of stock and there would be a delay,rather than me having to chase it up myself. But that's just a very minor point,as I'm always happy with your service!
The easiest and cheapest way to order my lenses and solutions. I will definitely continue to order from you instead of my expensive optician. Thanks.
Brilliant to be able to reorder at one click of the mouse - don't know hope we coped before you came along!
Superb service on previous order when I had made an error on the lense specification. The team contacted me by phone to make sure my I was supplied with my correct fitting.
Have used contact lens express for many years and have always been satisfied
Amazing fast service and incredible customer services. Congratulations.
Very satisfied hence repeat orders, reminder service is helpful, on the one occasion I had a problem it was resolved within 24hours so keep up excellent service & I'll stay a loyal customer.
I had bought some lenses and one was ripped when I opened it. I emailed the support team and had a replacement lens the next day. Excellent service.
Thank you for your fast and easy service
The customer service team went above and beyond to do all they could to ensure I had my contact lenses for my holiday I can't thank them enough :)