Contact Lenses Express offers you quick and secure shipping of the products you order.Our product pages will display the typical dispatch timesfor every product. Most orders placed before 3pm can be dispatched the same day.
Please find below the detailed information regarding shipping of contact lenses and eye care products from Contact Lenses Express.
|Delivery Options||Price||Delivery Timings|
|Standard Delivery||£2.95||2-5 Working Days|
|Express Delivery||£6.50||1-2 Working Days|
|Royal Mail Special Delivery by 1pm||£7.50||Next Working Day
(Not applicable for orders placed on Sat or Sun)
|International Delivery (Outside U.K)||£9.50||7-15 Working Days|
As soon as the monetary transaction between you and us is complete, we start processing the goods ordered by you for shipping. After we have dispatched the order, we will be sending you a dispatch confirmation email. We suggest you keep this for your records.
In rare cases, if the product/products ordered by you is/are not available temporarily with us, we will let you know via email or telephone.
Please note that we are not responsible for any incorrect order placed by you or any delay from the courier service. To track your shipping, you can take the tracking number provided by us in the dispatch email and interact directly with the courier service.
In case, the goods received by you need to be returned or replaced, you need to bear the shipping costs yourself. Please return the goods to the returns address mentioned onyour invoice. It is also detailed below.
Contact Lenses Express
PO Box 1061
Middx HA3 3HX
The cancellation of the order is only possible on the same day of placing the order.
We regret that we will not be able to cancel the order once the shipment has been processed for delivery. Please refer to our Refunds page for further clarifications on the refund policies.
Contact our customer service team on 0800 037 4000 or email us at firstname.lastname@example.org in case you have any more queries or questions.
Easter Shipping Schedule.
Whilst we always try to ship your lenses as quickly as possible, please note the following information for shipping around the Easter Bank holidays.
Royal Mail will not be delivering on Good Friday or Easter Monday unless of course you are based in Scotland where you will receive a normal service on Good Friday.
Special Delivery Guaranteed items posted on Thursday 2 April, will not be guaranteed for delivery until Tuesday 7 April.
Express Delivery (1-2 working days) shipped on Thursday 2nd April will not be delivered until Tuesday 7th April.
Scheduled Delivery times are subject to stock availability. Certain special order lenses may take longer to arrive. Contact us for estimated ship dates.