New Visitor Help Guide
Welcome to Contactlensesexpress.co.uk!
This is the one stop shop for all your eye care and contact lenses needs. The best thing about Contactlensesexpress.co.uk is that you can order your contact lenses here at an amazingly low price – as much as 70% below the retail prices. By ordering them online you save a lot of time and hassle.
Get your exact prescription details
The first and foremost thing you need to do is to keep the exact information about your prescription handy with you for ordering your contact lenses online with us. Please note that you might not be aware of your contact lenses prescription in detail personally and even if you feel that you do, this is not only about the power of your lenses and the brand. It is always imperative to refer to the physical copy of your prescription in detail before ordering your lenses due to additional and necessary details like the diameter, base curve, axis and cylinder (where applicable).
You can also get your precription details if you already have a contact lens box and are sure that your prescription parameters are correct. Click here for more information.
Select your choice of lens from the Contactlensesexpress.co.uk product pages.
You can visit our online store and order your contact lenses according to taste and prescription. On our products page just select your choice of contact lens. In case you do not find the product of your choice on the list, just call our customer service team on 0800 037 4000 or email us at email@example.com. Alternatively you can use the Livechat option on our website. You will be guided on how to find the right product and place an order.
The lenses that you order will be at your doorstep in next to no time which can range from three to five working days. Next day and express delivery options are also available subject to stock availability. If by chance we cannot send you the product due to shipping problems or non-availability, you will be informed promptly. If you do not receive your order within 5 days, please get in touch with our customer service team and they will help you by checking the status of the order and track the location of your delivery. Ordering contact lenses online is the easiest thing to do even if it’s your first time
So it’s important for you to realise that our proactive customer service is always available to you to meet your every need and to tackle any queries you may have instantly, to give you a trouble-free and enjoyable shopping experience. We do hope that you will have a great time shopping at Contactlensesexpress.co.uk.
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