Contact Lenses Express Reviews and Testimonials

Users have been so complimentary about 'Contact Lenses Express' website. Some of the more wonderful comments, just so we would say a big public 'thank you' to everyone who's sent testimonials about this site. We really appreciate your kind words.

I'm impressed by the customer service. Everytime I contacted the company, I always received a response within a couple of hours, and my requests have always been attended succesfully and very quickly. Great service!

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--  Emilio, London  

Customer service has been consistently good, which is why I stay. For example, you didn't have enough stock of my lenses, so sent me a few pairs on first and the main order later. Outstanding.

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--  Dan, St Dogmaels  

Top quality service. Thank you

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--  Stephen, NEWPORT  

The internet enables everyone to search and seek out the lowest price most efficiently. What it doesn't do is enable one to find good service. Based on my experience with your company over the last few years, and the exceptional customer service, I have found no need to search for another supplier.

In this regard, over the last few days I have had a couple of phone calls with Hanna in your customer service department, and have received an exceptional level of service from her. She really knows her products, gave me sound advice about cleaning solutions etc.

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--  Steven, London  

Very good on price and excellent service

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--  Debbie, Llantwit Major  

The speed with which my lens arrived was incredible. Have recommended you to several friends

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--  Marie, Hale  

I was given 5 pairs of lenses to keep me going during the recent changes to the suppliers. I had been informed there may be a delay a couple of weeks beforehand but left it to the last minute to order. Your staff were very helpful and sent me some which I very much appreciated.

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--  Pamela, Plymouth  

Really happy with the service you provide, my daughters always tell me they need more lenses when they have 2 left!! You get me out of trouble every time as I can always use the next day service which is invaluable for us. Thanks

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--  Joanna, London  

Excellent quick service... even when I messed my order up you corrected it quick and with out any question

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--  Jennifer, Blaydon  

Really easy to order and even easier to re-order. Great value for money and fast delivery time.

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--  PAULINE, SILVERSTONE  

This a brilliant service and well pleased with it. Thank you

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--  Ann, Lancing  

Fantastic service - please keep it up!!!!!!

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--  Magdalena, Lee  

Fantastic company. So glad I found it. Total value for money and also delivery time is top class. Thank you

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--  Lynette, Derry  

I ordered my contact lenses at lunchtime and they arrived the next day, couldn't be happier with that.

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--  Joanne, Sheffield  

Although one of the lenses was out of stock I was kept informed at every stage of the process. I will definitely use again!

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--  Andy, Bradford  

Efficient and effective customer service. Outstanding. Thank you.

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--  Ellen, Birmingham  

Paid for express delivery and the courier didn't deliver! However, spoke to one of the advisors working for the company and they were excellent, sorted it out, rang me back instantly and as a measure of good will sent additional lenses. Hopefully will also have had my express delivery charge returned, I will let you know if not! Thank you for sorting this out.

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--  Jules, Oundle  

You provide an excellent service. Have persuaded my husband to get his lenses from you!!!! staff have been very pleasant and helpful when I have phoned.

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--  CHRISTINE, DAWLISH  

Nice and easy way to buy lenses. thats why I keep coming back!

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--  Tariq, Llanfairpwll  

Excellent service!!!! Please keep it up! As a customer - very lucky to have it. I highly recommend it to anyone.

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--  Magdalena, Lee  
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