Contact Lenses Express Reviews and Testimonials
Hi, I've just received my contact lens order and just had to send you an email in response to this. I''ve been using your company for over 4 u years now as initially I was just really impressed by the low prices, now however, not only am I impressed by the low prices (still!) I am really happy with the brilliant service, ease of use and better than anything the quick delivery! I placed an order yesterday afternoon and my order was delivered at 9:30 this morning! I will certainly continue using your company as long as this service continues!
Great service both online and over the phone. Had a few troubles at first (my fault) but after a call to your customer services, all was sorted and never needed to call again! Great job guys, keep it up!! P.S thanks for the reminders!! I'd be really stuffed without them as I'm useless at remembering to order!! X
I'm impressed by the customer service. Everytime I contacted the company, I always received a response within a couple of hours, and my requests have always been attended succesfully and very quickly. Great service!
Customer service has been consistently good, which is why I stay. For example, you didn't have enough stock of my lenses, so sent me a few pairs on first and the main order later. Outstanding.
Top quality service. Thank you
The internet enables everyone to search and seek out the lowest price most efficiently. What it doesn't do is enable one to find good service. Based on my experience with your company over the last few years, and the exceptional customer service, I have found no need to search for another supplier.
In this regard, over the last few days I have had a couple of phone calls with Hanna in your customer service department, and have received an exceptional level of service from her. She really knows her products, gave me sound advice about cleaning solutions etc.
Very good on price and excellent service
The speed with which my lens arrived was incredible. Have recommended you to several friends
I was given 5 pairs of lenses to keep me going during the recent changes to the suppliers. I had been informed there may be a delay a couple of weeks beforehand but left it to the last minute to order. Your staff were very helpful and sent me some which I very much appreciated.
Really happy with the service you provide, my daughters always tell me they need more lenses when they have 2 left!! You get me out of trouble every time as I can always use the next day service which is invaluable for us. Thanks
Excellent quick service... even when I messed my order up you corrected it quick and with out any question
Really easy to order and even easier to re-order. Great value for money and fast delivery time.
This a brilliant service and well pleased with it. Thank you
Fantastic service - please keep it up!!!!!!
Fantastic company. So glad I found it. Total value for money and also delivery time is top class. Thank you
I ordered my contact lenses at lunchtime and they arrived the next day, couldn't be happier with that.
Although one of the lenses was out of stock I was kept informed at every stage of the process. I will definitely use again!
Efficient and effective customer service. Outstanding. Thank you.
Paid for express delivery and the courier didn't deliver! However, spoke to one of the advisors working for the company and they were excellent, sorted it out, rang me back instantly and as a measure of good will sent additional lenses. Hopefully will also have had my express delivery charge returned, I will let you know if not! Thank you for sorting this out.
You provide an excellent service. Have persuaded my husband to get his lenses from you!!!! staff have been very pleasant and helpful when I have phoned.