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Contact Lenses Express Reviews and Testimonials |
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| Users have been so complimentary about 'Contact Lenses Express' website. Some of the more wonderful comments, just so we would say a big public 'thank you' to everyone who's sent testimonials about this site. We really appreciate your kind words. |
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| Excellent service I will buy my next lot of lenses. recommend to anyone. |
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| -- Michelle, HUll |
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| Excellent & competent phone sales staff! |
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| -- Mark, Reading |
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| Liked the message on the delivery note about the delay with my lenses, but would have liked a call, email or text to explain this beforehand, once the order had been processed. I know this is a little niggle, and other than that I'm happy with the service you provide, and will use you again |
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| -- Colin, Blackpool |
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| Really impressed with how quickly I got my contact lenses.
I''ll definitely be returning when I need more contacts.
Cheers. |
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| -- Ben, London |
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| I did not expect such an excellent service. I will definitely return soon. |
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| -- Agata , Mansfield |
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| This is the first time I have used
Contact Lens Express and I have been very satisfied even though the lenses were dearer than the previous company I have used. My problem with the previous company was that they couldn`t obtain my lenses for me for 3 weeks but you were able to get them within a week so I am well pleased. Thank you. |
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| -- Carol, Huntingdon |
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| Despite the fact that i ordered my contact lenses between Christmas and New Year, they arrived within a couple of days. Very impressed!! |
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| -- Pamela, Plymouth |
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| I have reservations as to the value of this survey as you take no notice of criticism. My previous survey submitted absolutely no response. You appear only to accept glowing praise as can be seen in your Testimonials which in this day and age lacks transparency. |
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| -- Iain, Torrance |
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| Just to let you know that the quality of the product and speed of delivery are exceptional ... Keep up the good service and thank you |
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| -- Martin, Tintwistle |
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| Good value, thank you.
I appreciated the personal phone call to confirm delivery address different to contact address given the value of the order.
Regards |
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| -- Jane, Bristol |
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| I have not ordered contact lenses via the internet before and I was very pleased with how easy it was |
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| -- Helen, Llangain |
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| Very happy, always prompt |
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| -- Tim, Prenton |
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| Lenses were received the next day, excellant service, thank you |
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| -- Cheryl, Wigan |
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| Very pleased with service |
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| -- Sharon, Bristol |
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| Brilliant. so much easier than going to my optician and on both occasions I have ordered, I have made a mistake, telephoned or emailed to correct it and both times was met with an excellent service and quick correct supply. thank you so much. |
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| -- Janine, Leicester |
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| I am an overseas customer and am very satistified with your services. Thank you. |
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| -- Isha, Havelock Town |
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| Fantastic Service! |
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| -- Chris, Swindon |
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| Would have preferred to see colours of contact lenses available - however the service was excellent - lenses arrived very quickly |
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| -- Barbara, Norwich |
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| Perfect and consistent - thankyou. |
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| -- Barbara, Edinburgh |
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| Excellent service, ultra fast delivery and a superb quality item. |
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| -- John, Tain |
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| Received lenses within 24 hours of ordering. Very impressed! Will be using you again. |
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| -- Paula, Billingham |
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| This was my first experience ordering contact lenses online. Everything went off with out a hitch. Well done! |
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| -- Jaime, Halifax |
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| I made an error in ordering and was contacted by a member of your staff to amend and confirm the correct order. I was very impressed as the lenses were for my daughter at uni and she was very close to running out of her lenses. The initiative of your staff member saved us a huge amount of hassle. Thank you !! |
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| -- J, Belper |
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| Excellent service, very friendly and helpful customer service who were more than willing to help me after I messed up my order. No complaints at all, I will certainly be ordering again! |
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| -- Kylie, Oldham |
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| I'm very satisfied and I return as customer again and again. |
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| -- Louise, East Sheen London |
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| Everything was great. Continue having competitive prices! |
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| -- Marilena, Manchester |
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| I love the variety and the accessibility...will defntly be using this site from nw on... |
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| -- TABASSUM, BRADFORD |
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| I've used you guys for quite a while now and every transaction is flawless. Well done! |
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| -- Tariq, Llanfairpwll |
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| No comment, your service was excellent. |
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| -- Katerina, Hove |
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| Would definitely make further purchases from Contact lense express - thank you |
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| -- Karen, Basingstoke |
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| Great service, will use again and have recommended to friends already |
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| -- Gail, Huntly |
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| 5 star will deffinately use again thank you |
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| -- Simone, Cottingham |
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| I am so pleased to have found you on line as it saves me time and i do not have to worry about running short of lenses |
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| -- Heather, Kilmarnock |
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| Excellent service as usual. Many thanks. |
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| -- Pauline, Alfreton |
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| Very convenient to order online |
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| -- Louise, Irvine |
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| Problem at start but was eventually rectified and lenses were dispatched next day delivery at no extra charge |
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| -- Joanne, Bangor |
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| Excellent service. Will definitely use again. Thanks |
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| -- Zahid, Glasgow |
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| Very easy transaction - thanks! |
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| -- Tracy, Stoke On Trent |
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| Very impressed with the high level of service and fast dispatch/delivery times. Prices are slightly higher than other sites for certain lenses, but I would certainly take your service level over that of your competitors. |
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| -- Claire, Rugby |
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| Very pleased. Wil purchase again.. |
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| -- Simon, Hull |
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| Really impressed with the speed, the order arrived before the email notification came through! |
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| -- Wai Ming, Bicester |
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| Keep up the good service.
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| -- Katalin, Sutton Coldfield |
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| Great service, will use again. |
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| -- Caroline , Coventry |
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| I ordered to be delivered to my office in thailand, the delivery was fast and secured, about 10 working days. I am also happy with the price, the cheapest i found. Also i have been buying cibavision misty grey power -8.00 for years but now hard to find this strong prescrition. Very happy to have found your website which carries this product. Please dont discontinue it! Thanks. |
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| -- Alex, London |
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| I was very happy with the speed especially! Was a bit confused though that I got sent a recorded delivery number when it wasnt (not that it was a problem as it did all them to come through my letterbox) |
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| -- Laura, Leeds |
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| Great Service |
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| -- Brian, Belfast |
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| Very convenient and quick. Even when they did not have the stock in yet, they sent me a spare pair to use in the mean time. Excellent service |
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| -- Joanna, Manchester |
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| Ordered my lenses, then had a phone call to confirm I had ordered the correct ones - Lenses arrived very quickly - Superb service, will use again and again and again. |
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| -- Peter, Taunton |
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| Very good communication |
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| -- Stephen, Belper |
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| Very impressed and will use again |
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| -- Sharon, Bristol |
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| Very easy to use website, quicke and efficient delivery. Will recommend to friends |
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| -- Lorraine, Snaith |
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| Brilliant service. Speedy delievery of a quality product. I love the reorder facilty, it just makes life that much easier. Thanks for a great service. |
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| -- Lindsay, Grimsby |
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| The blurb said 7-10 days for delivery which seemed very slow. However they turned up in three which is OK. |
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| -- Samuel, Manchester |
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| Extremely satisfied. Thank you. |
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| -- Lalaine, Southampton |
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| Fabulous service excellent information |
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| -- Catherine, Coatbridge |
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| Good service |
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| -- Elaine, Haywards Heath |
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| I wish everyone I buy from online was as dependable as you guys. |
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| -- Barbara, Edinburgh |
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| Excellent all round ! |
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| -- Ian, Great Missenden |
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| Excellent quality,speed of delivery and perfect lenses,will be back for more ,many thanks |
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| -- Sharman, Whitstable |
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| -- James, Exeter |
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| Very friendly and nice customer service when I rang the company. |
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| -- Fiona, Enniscorthy |
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| Spoke to a gentleman after ordering, he was very polite. I wanted to confirm delivery of Contact lenses and they arrived quickly. I will be using this service in the future |
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| -- Bhupinder, Tipton |
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| Extremely pleased with the prompt service. Never had to contact you |
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| -- William, LOANHEAD |
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| Honestly, you are the best online retailer I have ever had the pleasure of dealing with, particularly when I muck up orders (giving wrong addresses and the like). Thank you very much, and be assured that I am recommending your services to all those I know.
Thank you for perfect service.
David |
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| -- David, Weybridge |
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| Excellent service again, well done. |
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| -- Robert, Ludlow |
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| I chose opposing lenses by mistake and was contacted by one of you staff. Very efficient and helpful. |
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| -- Alan, London |
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| I have ordered from Contact lense express before via the website, this time I just phoned up. The person who took my order was extreamly helpful and the lenses arrived promptly, it's as simple as that. |
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| -- George, RUISLIP |
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| I can honestly say that your ranges, price and delivery time is excellent. |
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| -- John, HYDE |
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| -- Judith, Bedford |
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| Fantastic service, great value, I use you again, and I will be recommending Contact Lenses Express to my friends. |
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| -- Pauline, Alfreton |
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| Really good, very helfpul especially after my high street opticians were so unhelpful and awkward during a very difficult time. Thanks |
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| -- Suzie, Salisbury |
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| I had to change delivery address and emailed staff who came back quickly and my lenses were delivered the following day. |
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| -- Rachel, Bookham |
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| Would recomend your site to anyone fantastic customer service and super fast delivery !!!! |
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| -- ADAM, REDDITCH |
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| I wasn't expecting to receive it before my holidays but you made it to its best again! Thank you. |
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| -- Siomara, London |
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| I had to get my delivery address changed as the system retained my previous one. This was all down quickly and easily via email.
Thanks Contact Lenses Express! |
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| -- Ian, LONDON |
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| Anna in customer services was brilliant - getting back to my email quickly, phoning me too, changing my order like I wanted no trouble and taking the initiative to ensure I got the order I wanted when I wanted. Much better customer service than other companies. |
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| -- Kate, Glenfield |
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| Thank you! |
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| -- Paolo, LEAMINGTON SPA |
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| Great customer service! |
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| -- Maria, London |
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| Keep up the excellent service. |
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| -- Robert, Ludlow |
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| Excellent customer service from my enquiry about delivery. |
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| -- Ben, Norwich |
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| Very nice service!!! |
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| -- Lisiane, Prestwich |
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| I am extremely happy with your service.
Thank you.
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| -- Monika, Chalfont St Peter |
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| Happy with the service. |
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| -- Nishchint, Hounslow |
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| Excellent service. Really appreciate the reminder to place next order |
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| -- Janet, Slough |
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| Excellent service, will continue to use and recommend you |
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| -- Linda, Hythe |
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| Great service. Thank you! |
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| -- Athanasios, Palaio Faliro |
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| Great site, easy to use plus the bonus to me is the speed of delivery |
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| -- Annemarie, Strathaven |
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| So nice to be able to talk to someone on the phone when I made a mistake on ordering. They were very helpful and able to sort it out quickly. Thanks. |
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| -- Cian, London |
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| You dispatch fast in convenient packaging, making me very happy: The package from you is delivered very quickly, and it slides right through the letterbox (i.e. I don't have to go to the Delivery Office to collect it). |
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| -- Jan, Durham |
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| Have ordered contacts from you now for a couple of years and any contact I have had has been handled very well. |
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| -- Alyson, Saintfield |
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| Excellent service and will use it again |
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| -- Pak, Skipton |
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| Will certainly use this again |
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| -- Berit, Oxford |
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| Was impressed to receive my lenses the following day. |
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| -- Ben, Swanage |
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| Was very impressed with the next day service I received |
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| -- Veronica, Workington |
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| I ordered Monday lunch time. They had arrived by Tuesday evening. Every time I have contacted you for advice or to make an order the service has been first rate. I wouldn't go anywhere else and would recommend to others.
Thank you for an excellent service. |
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| -- Paul, Jarrow |
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| Excellent Product Range, Reasonable Prices and Customer Service - Thank you! |
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| -- Antony, HOCKLEY |
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| Really quick delivery and free postage plus best price for lenses - what more could you want. Will definitely use again. Best by far.
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| -- Lynn, High Wycombe |
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| Fast delivery, easy ordering process. Will be back for more! |
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| -- Colin, Ballynure |
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| I'm very happy with the service your company provides.
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| -- Paul, Liverpool |
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| Very impressed will order again, and have highly recommended to family members and friends. |
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| -- Stephen, Orpington |
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| The lenses arrived the following day, I will definitely be reordering my next lot. Brilliant Service Many Thanks |
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| -- Joanne, Sunbury On Thames |
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| I couldn't fault any step in the process - a wonderful service! |
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| -- Catherine, Barnes |
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| I'm very satisfied from your site and i already recommended it to a friend of mine which using contact lenses as well.Thank you very much. |
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| -- Diana, London |
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| Excellent site, will definitely use again. thank you |
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| -- Martin, Tasburgh |
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| Very quick delivery, good value. Thanks for the gift!!) |
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| -- Varvara, Edinburgh |
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| Needed to exchange contact lenses - this happened quickly and easily, thank you! |
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| -- Rosemary, POTTERS BAR |
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| Returning customer and will come back! Thanks |
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| -- Meagan, London |
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| Excellent site. Easy to find what I was looking for and order arrived really quickly. Will recommend to others. |
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| -- Annemarie, Strathaven |
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| Excellent service,lenses are perfect,will be back for a different colour soon,many thanks |
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| -- Sharman, Whitstable |
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| Ordered from you twice now and it has been absolutely fantastic service and have recommended the site to friends |
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| -- Sherann, Cheadle |
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| I have not contacted you but I had to answer the last two questions for going forward. |
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| -- Demetris, Larnaca |
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| Brilliant! You have a very happy customer now and I will be returning! |
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| -- Robert, Ruislip |
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| Quick and easy service, value for money |
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| -- Lindsey, Leeds |
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| It was very nice to receive an additional pair of lenses in a separate envelope as a gift-thank you. |
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| -- Andrzej, Cambridge |
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| Lenses arrived within days of payment being sent. Packed well. Am very pleased with the service and help received from Contact Lenses Express. |
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| -- Maureen, London |
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| Always excellent customer service and I regularly recommend your service to others. |
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| -- Deborah, Banbury |
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| The customer service was excellent and caring. She even called me to clarify and help me to correct the specifications of my order, I'd give her a 5 stars! |
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| -- Bee, North Shields |
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| Was happy will buy again when i need more |
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| -- Riana, Bromley |
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| Delivery time was 2 days - phenomenal performance! |
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| -- Ian, LONDON |
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| Thankyou for an excellent service. I will certainly order from you again. |
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| -- Azra, Leicester |
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| Fast delivery,great products |
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| -- Ermos, Manchester |
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| Would definitely use again & would also recommend. |
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| -- Janis, Spalding |
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| I ordered my lenses on Friday afternoon and got them on Saturday morning excellent service and speedy delivery, very impressed. Thank you |
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| -- Patrician , Northampton |
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| Excellent service, many thanks |
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| -- Anne, Blackburn |
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| I live in Cyprus and the delivery time is very good - better than normal letters. |
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| -- Heather, Pissouri |
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| I am very satisfied with the service and contact lenses quality. This is why I am returning customer to Contact Lenses Express. |
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| -- Jelena, London |
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| Great customer service!very quick delivery |
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| -- Marie, London |
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| Was very pleased with how easy & convenient your service is. many thanks. |
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| -- CAROLE, MAIDSTONE |
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| I can order lenses from the web browser on my mobile through this website which is why I use it, it's really easy because it remembers my order from last time but an app to do this would be great.
I had to call and amend the delivery address because it didn't ask me to check this before the order was placed so I didn't realise it was going to my old work address. This would be a good improvement. |
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