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Defective Products
In the unlikely event you receive a defective lens, do not throw the lens away. It may need to be returned to the manufacturer for analysis. Provided the lens manufacturer agrees the lens is defective, a replacement lens will be issued at no cost. Please note that defective lenses may only be exchanged for the exact same lens and prescription. We cannot issue refunds for defective items.
If you wish to return contact lenses purchased from www.contactlensesexpress.co.uk, please return them to
Contact Lenses Express
P O Box 1061
Harrow
HA3 3HX
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