We offer a full 30-day guarantee for any vials or boxes of contact lenses that are unopened. However we do not offer any refunds or exchange of contact lenses once they have been opened, based on the colour was not what you expected, the lenses did not look good on you or the lenses did not feel comfortable.
Ordering online from Contactlensesexpress.co.uk is very simple. Start by finding your contact lens type in the left hand link and then find your particular contact lens type. Click on the picture depicting your lenses and then enter your prescription details on the next page.
As a first time customer you will have to fill in your personal details, name, address etc. follow the prompts and you will be then taken to the checkout, thereafter we require your opticians details, date of birth and date of last prescription.
You will then be required to enter your credit/debit card details.
No, unfortunately we are not able to accept money orders or cheques at the moment.
Yes, you need to send us a copy of your valid and unexpired prescription to order contact lenses from us, if you do not have one simply give us your opticianís details and we will obtain it for you.
We strongly recommend that you visit your optician or eye doctor on a regular basis for check-ups, and to make sure that your prescription hasnít changed. There are a number of serious problems and health risks that can go unnoticed if you donít go for regular check-ups to your opticianís, some of them could cause a loss of vision and even blindness.
We advise you to have a contact lens fitting with your optician before purchasing contact lenses. This will ensure that the lenses you wish to order are suitable for your eyes. Your opticians is obliged to provide you with your contact lens prescription even if you are not purchasing your lenses from them. A member of the Contact Lenses Express team may contact you to verify your prescription.
Yes, the lenses we deliver are exactly the same lenses sold to opticians worldwide who then dispense them to their patients. The only difference is that we supply these lenses at big savings and without the hassle.
Under UK law, we need a current contact lens prescription (< 1 year) in order to supply replacement contact lenses.
If you have a prescription for eyeglasses it will look very similar to a prescription for contact lenses, but it is the contact lens specification and prescription that we need in order to supply you with contact lenses, you can also find these details on your contact lenses boxes.
Yes, there is a special type of soft contact lens called a Toric lens, which will correct your astigmatism.
Typical signs that a lens is approaching the end of its life are hazy vision, discomfort, and lens discolouration and deposits.
These can lead to allergies and other complications, so we urge you to replace them on time, as recommended by your optician.
A soft daily lens is more appropriate for occasional wear they are also very convenient no solutions or cases are needed with these. Daily contact lenses are easy to adapt to.
Some types of these lenses are Johnson & Johnson 1 day acuvue and cibavision focus dailies.
Yes they can!
Today's high quality lenses are suitable for young and old eyes alike. However we do not supply contact lenses to under 16ís.
If youíve placed an order your goods should be with you within a reasonable time (7-10 days) contact our customer service department at email@example.com and explain the problem.
Contact lenses have become a real necessity for those who are suffering from different kinds of eye diseases. Find the information you need about contact lenses from history to different types of lenses visiting this site.